Standard postage is £4.95 per order for UK delivery.
Orders are usually despatched promptly, but let us know when you place your order if you need delivery by, or on a specific date.
Express next day delivery is available for UK orders (certain postcodes excluded - see Terms and Conditions). Orders must be placed by 1pm Monday to Thursday and the cost is £8.50 per order.
For timed or weekend deliveries please call for a price.
For delivery outside the UK we charge according to the parcel weight. Orders weighing up to 2kg can be ordered on-line; for heavier parcels we will obtain the best shipping price and charge at cost.
You may return any purchases (excluding bespoke items and fabric cut from the bale) for a refund or exchange: Linen Press goods within 14 days, and sale goods including Big Back Bedroom orders within 7 days. A credit note to use against future purchases will be given for items returned outside the 7/14 day deadline. Returns are sent at your own expense, but for UK orders you won't be charged postage on exchanges. Unless faulty all goods must be returned in their original condition and unused.
Reduced Goods Policy
If, within 10 days of buying something from us you then see the same goods being offered at a lower price on our website or in our catalogue, you may request a credit to the value of the difference. This may be used against a future full price purchase.
1. The item in question must have been purchased no more than 10 days prior to the new reduction, and must have been a mail order transaction.
2. This does not apply to Big Back Bedroom goods, which are continually reduced in price, their availability often reflected in the price.
3. The credit is only valid against future full price Linen Press goods and cannot be used in conjuction with any other offer.
4. The credit must not exceed 55% of the total price of the new order.
5. The credit is valid for 6 months.
6. The amount of the credit is calculated by deducting the latest reduced price from the price originally charged, excluding any postage and delivery charges.
7. Discounts may not be backdated.